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FAQs about GovHK Online ServicesApplication for Renewal of Full Driving Licence
Back to FAQs index page If your application details and payment are in order, Transport Department will send the new full driving licence to your correspondence address by registered mail within ten working days. Back to Top Q2. I have just moved to a new address. Can I update my address in Transport Department when I submit my application for renewal of full driving licence online?Yes, you can change your current residential and/or correspondence address when you fill in your application for renewal of full driving licence online. All vehicle and driving license records to you under the same identity document number held by Transport Department will be updated to the new address (es) reported. Back to Top If your application details and payment are in order, the new licence will be sent to you by registered mail within ten working days. If you do not receive your licence then, you may contact 1823 Call Centre. When your application is being processed, Transport Department may have to contact you. To make sure that you can be reached during office hours, you should provide us with your daytime contact telephone number. Back to Top Yes, a full driving licence may be renewed within four months prior to its expiry date. For more details on the application requirement for renewal of full driving licence, please visit the homepage of Transport Department. Back to Top For online payment, you can choose to pay by PPS or credit card (Visa/MasterCard). For details, please visit here. Back to Top You may log on here. Back to Top Application for Renewal of Full Driving Licence is easy to use and can save your time on queuing at the Licensing Office. Back to Top Q8. What are the system requirements of the computer used by Internet users of Application for Renewal of Full Driving Licence?The software requirements are as follows:
The hardware requirements are as follows:
Back to Top Application for Renewal of Full Driving Licence will automatically log out if you leave your computer idle for longer than 15 minutes. Back to Top A full driving licence may be renewed at any time during the four months before expiry. However, a licence which has expired for a period exceeding three years is not renewable. In such circumstances, if you wish to re-obtain a full driving licence again, you have to take a new road test. However, you will be exempted from taking the written test. Please visit the homepage of Transport Department for details. Back to Top You may call 1823 Call Centre whenever you have any enquiry about Application for Renewal of Full Driving Licence. Back to Top The acceptable formats for the image file are as follows: Image type: JPEG, GIF or PDF (in colour or grey scale); PNG (in grey scale only) Image size: 8.5 cm(W) x 5.5 cm(H) Image resolutions: From 150 dpi (minimum) to 200 dpi (maximum) File size: 300 KB or below Allowed characters of filename: A-Z; a-z; 0-9; Chinese characters Maximum length of filename: 45 allowed characters (Remarks: A Chinese character is counted as three English letters) File extension: .jpeg, .jpg, .gif, .pdf or .png (Only these five extensions are accepted) Back to Top The acceptable formats for the image file of the address proof are as follows: Image type: JPEG, PDF (in colour or grey scale); TIFF, PDF (in black and white) Image size: 21cm (maximum width) x 29 cm (maximum height) Image resolutions: 72-100 dpi (for colour or grey scale); 100-200 dpi (for black and white) File size: 300KB or below Allowed characters of filename: A-Z; a-z; 0-9; Chinese characters Maximum length of filename: 45 allowed characters (Remarks: A Chinese character is counted as three English letters) File extension: .jpeg, .jpg, .tiff, .tif or .pdf (Only the five extensions are accepted) Back to Top The acceptable formats for the image file of the Government Driving Permit are as follows: Image type: JPEG, GIF or PDF (in colour or grey scale); PNG (in grey scale only) Image size: 8.5 cm (W) x 5.5 cm (H) Image resolutions: From 150 dpi (minimum) to 200 dpi (maximum) File size: 300 KB or below Allowed characters of filename: A-Z; a-z; 0-9; Chinese characters Maximum length of filename: 45 allowed characters (Remarks: A Chinese character is counted as three English letters) File extension: .jpeg, .jpg, .gif, .pdf or .png (Only these five extensions are accepted) Back to Top Q15. What are the acceptable formats for the image file of the Documentary Proof Issued by Government Department?The acceptable formats for the image file of the Documentary Proof Issued by Government Department are as follows: Image type: JPEG, PDF (in colour or grey scale); TIFF, PDF (in black and white) Image size: 21cm (maximum width) x 29 cm (maximum height) Image resolutions: 72-100 dpi (for colour or grey scale); 100-200 dpi (for black and white) File size: 300KB or below Allowed characters of filename: A-Z; a-z; 0-9; Chinese characters Maximum length of filename: 45 allowed characters (Remarks: A Chinese character is counted as three English letters) File extension: .jpeg, .jpg, .tiff, .tif or .pdf (Only the five extensions are accepted) Back to Top |